Legal

Privacy Policy.

This policy explains how we collect, use, protect, and handle your Personally Identifiable Information. By using our services, you agree to this Privacy Policy.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Data Collection

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, enter information on our site or otherwise interact with our services. The information we collect is used to process orders, detect and prevent fraud, track trends and better understand how users interact with our services.

Information automatically collected when you browse or use our platform includes but is not limited to: device type, browser, operating system, IP address, device geolocation, device ID, internet service provider, the search engine used, referring sites, social media accounts that may be linked to you, and the websites you have accessed before, during and immediately after visiting or using our services.

We may also ask you to provide additional information including:

  • Contact information, such as name, email address, mailing billing and shipping addresses, or phone number
  • Payment and financial information, such as credit or other payment card information, and bank account information
  • Social Security Number, tax ID or EIN number
  • Unique identifiers such as user name, account number, or password
  • Preference information such as order history or marketing preferences
  • Information about your business such as company name, size, or business type
  • Demographic information, such as age, gender, interests and ZIP code

We may also combine the information you provide with information from third-party sources. For example, we may confirm your address with the postal service or verify your personal information with a credit-reporting agency or other fraud prevention methods or services. We will treat the combined information in accordance with the terms of this Policy.

We use “cookies” that collect non personal information for internal uses as described above. You have the option to delete and decline in your cookie settings, but please note that this may prevent you from using some features of our service.

Protecting your information

Our website, servers and systems are scanned on a regular basis for security holes and known vulnerabilities in order to make your use of our platform as safe as possible.

Your personal information is contained behind secured networks. We use encryption and other accepted industry standards to secure the transmission of data. All credit card transactions are processed through a gateway provider and are not stored or processed on our servers.

Request removal of your information

To have your data removed please contact us at privacy@flexprepaid.com.

To unsubscribe from our marketing email list please click on the unsubscribe link in any of our marketing emails or contact us at the address above.

Third-party disclosure

We will not share Personal Information with third parties without your permission, except for the Permitted Purposes, as defined below. We may, however, use any information we have gathered from or about you, including but not limited to Personal Information, for our own internal business purposes, such as determining ways and methods of improving our services and products.

“Permitted Purposes” shall mean any of the following:

  • Complying with applicable laws and law enforcement requests, with regulatory authorities, courts, and governmental agencies
  • In order to take action regarding illegal activities or suspected fraud or other abuses of our services
  • Investigating any disputed charges
  • Fulfilling your product or service request and providing you with a business or technical support function
  • Various methods of fraud detection and prevention
  • Hosting, developing, and maintaining our service, our database, and enhancing our network information
  • Creating and publishing reports on trends and patterns for business practices
  • The transfer of our assets in the event of sale, merger, acquisition by another company, or the sale of all or a portion of our assets

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Google

We use Google Analytics on our website. Google uses DART cookies to enable it to serve ads to users based on previous visits to our site and other sites on the Internet as well as provides us with demographics and interests reporting. You can set preferences for how Google advertises to you using the Google Ad Settings page.

Protecting Children's Online Privacy

We do not specifically market to children under 13, and we request that such minors do not share personal information on our platform.

Policy Changes

We will from time to time update, modify or amend our Privacy Policy with information that is necessary. It is your sole responsibility to fully read and understand our policy and all updates, modifications, and amendments.

Third-party links

We may provide links that take you to other websites that may be useful for you. We are not responsible for the content or privacy practices of those sites.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us:

Flex Prepaid, operated by CardCash
990 Cedarbridge Avenue
Brick, New Jersey 08723
United States
privacy@flexprepaid.com


Your California Privacy Rights

California Consumer Privacy Act

If you are a California resident, the information below also applies to you. Certain terms used in this section have the meanings given to them in the California Consumer Privacy Act of 2018 (“CCPA”).

California Privacy Rights

California law permits customers in California to request certain details about how their “personal information” (as defined by California Civil Code Section 1798.83) is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California customers to opt in to, or opt out of, this type of sharing.

Categories of Personal Information collected in the preceding 12 months

  • Identifiers (e.g. name, mailing address, email, phone, card number)
  • Characteristics of protected classifications (e.g. gender, age)
  • Commercial information (e.g. products or services purchased, purchase history)
  • Internet or other electronic network activity (e.g. browse or search history)
  • Geolocation data (e.g. latitude or longitude)
  • Audio, electronic, visual, or similar information (e.g. support call recordings)
  • Inferences drawn from any of the above (e.g. preferences or characteristics)

Purposes for which we collect Personal Information

  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services
  • Auditing related to a current interaction with you and concurrent transactions
  • Short-term, transient use, including contextual customization
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity
  • Debugging to identify and repair errors that impair functionality

Last updated: January 2026.