Everything running under Flex. In one place.
Fraud prevention and the fine print. Bookmark this page — it's the fastest way to see what's up.
A category leader in gift card fraud.
Flex is operated by CardCash — one of the most experienced fraud teams in the gift card industry. Two decades of secondary-market volume, hundreds of millions of card evaluations, and a proprietary risk stack that catches attacks most networks never see. Every Flex order clears the same models.
Over 20 years of first-party gift card transaction data — feeding models that recognize scams the moment they surface.
Purpose-built velocity, behavior, and device models tuned specifically to gift card abuse patterns, not generic card-not-present rules.
Cross-merchant and cross-channel intelligence spots coordinated attacks that any single retailer would miss.
Elder abuse prevention, built in.
CardCash owns FraudFix — a dedicated program that intercepts gift-card scams targeting older adults. Real people, real cases, working directly with families, banks, and law enforcement to stop losses before the cards are drained. The same intelligence and workflows protect every program running on Flex.
Learn about FraudFixQuestions about a specific fraud scenario or a suspected scam? fraud@flexprepaid.com.